Privacy Policy

Last updated: June 26, 2026

Zneon operates this store and website, including the data, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Zneon is powered by Shopify, which allows us to offer you the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed, in accordance with the terms of this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean any data that identifies you or that can be reasonably linked to you or another individual. Personal information does not include anonymized data or data that has been de-identified so that it cannot identify you or be reasonably linked to you. We may collect or process the following categories of personal information—including inferences drawn from such information—depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account details, transaction details, payment method, payment confirmation, and other payment-related information.
• Account information including your username, password, security questions, preferences, and settings.
• Transaction information including items you view, add to your cart, save to your wishlist, or purchase, return, exchange, or cancel, as well as your past transactions.
• Communications with us including information you provide to us in your communications with us, for example, when submitting a customer service claim.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information related to your interaction with the Services, such as how and when you use or browse them.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information to us.
• Automatically through the Services including information from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies;
• From our service providers including when we contract them to enable certain technology or when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

• To provide, personalize, and improve the Services. We use your personal information to provide you with the Services, which includes fulfilling the contract entered into with you, processing your payments, managing your orders, remembering your preferences and items of interest, sending you notifications related to your account, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, allowing you to post reviews, and providing you with a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to personalize and improve the Services.
• Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you commercial, advertising, and promotional communications via email, text message, or postal mail, as well as displaying online advertisements about products or services on the Services themselves or on other websites, including based on items you have previously purchased, added to your cart, or other activities performed on the Services.
• Security and fraud prevention. We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or act upon potential fraudulent, illegal, dangerous, or malicious activities, protect public safety, and ensure the security of our services. If you choose to use the Services and register an account, you are responsible for maintaining the confidentiality of your login credentials. We strongly recommend that you do not share your username, password, or other information with anyone.
• Communications with you. We use your personal information to provide you with customer support, respond to your requests, provide you with services efficiently, and maintain our business relationship with you.
• Legal reasons. We use your personal information to comply with applicable law or respond to valid legal proceedings, including requests from law enforcement agencies or governmental authorities, as well as to investigate or participate in civil discovery, potential or actual litigation, or other contentious legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy. Such circumstances may include:

• With Shopify, vendors, and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order management, and shipping).
• With business and marketing partners to provide marketing services and display advertising to you. For example, we use Shopify to support personalized advertising through third-party services, based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to tell us not to share information about you for personalized advertising and marketing purposes, based on your online activity with different merchants and websites.
• When you instruct, request, or otherwise consent to us disclosing certain information to third parties, for example, to send you products or through the use of social media widgets or login integrations.
• With our affiliates or, more generally, within our business group.
• In connection with a business transaction, such as a merger or insolvency process, to comply with applicable legal obligations (including responding to subpoenas, search warrants, or other similar requests), to enforce the Terms of Service or applicable policies, and to protect or defend the Services, our rights, and the rights of our users or other persons.

Relationship with Shopify

The Services are hosted on Shopify, which collects and processes personal information about your access and use of the Services, in order to provide and improve the Services for you. In order to provide and improve the Services to you, the information you submit to the Services will be transmitted and shared with Shopify and third parties who may be located in countries different from your own. Additionally, to help protect, develop, and improve our business, we use certain advanced Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and the Shopify platform itself. To offer these advanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and the Shopify platform itself. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of such information for such purposes. For more information on how Shopify uses your personal information and on any rights you may have, you can consult Shopify's Consumer Privacy Policy. Depending on where you reside, you may exercise certain rights regarding your personal information here Link to Shopify's privacy portal.

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