ZNEON TERMS OF SERVICE

GENERAL INFORMATION

Welcome to Zneon! The terms “we,” “us,” and “our” refer to Zneon. Zneon operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a select shopping experience (the “Services”). Zneon uses Shopify’s technology, which allows us to offer you the Services.

The following terms and conditions, along with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty, disclaimer, and limitation of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use the Services on the devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our store is accurate, current, and complete, and that you have all the necessary rights to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to accurately display our products and services in our online store. However, please note that product colors or appearance may differ from how they are displayed on your screen due to the type of device you use to access the store and its settings.

We do not warrant that the appearance or quality of any product or service that you purchase will meet your expectations or be the same as displayed or presented in our online stores.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue the sale of any product at any time and may limit the quantities of any product we offer to any person, geographic region, or jurisdiction, individually.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Zneon reserves the right to accept or reject your order for any reason, at its sole discretion. Your order will not be accepted until Zneon confirms its acceptance. We must receive and process your payment before accepting your order. You should review your orders carefully before purchasing, as Zneon may not be able to manage cancellation requests after an order is accepted. In the event that we do not accept, change, or cancel an order, we will attempt to notify you by contacting you via the email, billing address, or phone number you provided at the time the order was placed.

You may return or exchange your purchase only in accordance with our Refund Policy available in our store's menu.

You represent and warrant that your purchase is for your personal or household use and not for commercial resale or export.

SECTION 4 - PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in the order confirmation emailed to you. Unless expressly stated otherwise, published prices do not include taxes, shipping, handling, customs fees, or import charges.

Prices published in our online stores may differ from prices offered in other stores operated by third parties. We may, from time to time, offer promotions on the Services that may affect pricing strategies and that will be governed by terms and conditions that differ from these Terms. If there is a conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transaction and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, accurate, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) the charges you incur will be accepted by your credit card company, and (iv) you will pay the charges you incur at the published prices, including shipping and handling fees and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for any shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We will not be liable for delays caused by the shipping company, customs procedures, or events beyond our control. Once we transfer products to the shipping company, title and risk of loss transfer to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, samples, images, graphics, product reviews, videos and audios, and the design, selection, and arrangement thereof, are the property of Zneon, its affiliate or licensor, and are protected by copyright and other international intellectual property laws.

These Terms allow you to use the Services only for your personal and non-commercial use. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting you a license or other rights under any patent, trademark, copyright, or other intellectual property of Zneon, Shopify, or any third party. Unauthorized use of the Services may constitute a violation of intellectual property laws. All rights not expressly granted herein are reserved by Zneon.

Zneon's names, logos, product and service names, designs, and slogans are trademarks of Zneon or its affiliate or licensor. You must not use such trademarks without the prior written permission of Zneon. Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control over or input into.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms under which the tools are provided by the relevant third-party providers.

We may also, in the future, offer new features through the Services (including the launch of new tools and resources). These new features will also be considered part of the Services and will be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you choose to leave the Services to access these third-party materials or sites, you do so at your own risk.

We will not be liable for any damages or harm related to your access to any third-party website, or your purchase or use of any products, services, resources, or content on any third-party website. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Zneon operates using Shopify's technology, which allows us to offer you the Services. However, any sale or purchase you make in our store is made directly with Zneon. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Zneon, including any injury, damage, or loss resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising out of or related to your purchase and transaction with Zneon.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be consulted in the relevant menu of our store, and certain personal information may be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read this Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access and use of the Services to offer and improve our Services. The information you submit to the Services will be transmitted and shared with Shopify, as well as with third parties who may be located in a country other than where you reside, in order to provide you with the services. Please review our Privacy Policy for more information on how we, Shopify, and our partners use your personal information.

SECTION 11 - COMMENTS

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such feedback in any media for any purpose, including commercial use. We may, for example, exercise our rights under this license to operate, provide, evaluate, improve, optimize, and promote the Services and to fulfill our obligations and exercise our rights in accordance with the Terms of Service.

You also represent and warrant that: (i) you own or otherwise control all the necessary rights to all feedback; (ii) you have disclosed any compensation or incentives received in connection with submitting your feedback; and (iii) that your feedback complies with these Terms. We are and will be under no obligation (1) to maintain any feedback in confidence; (2) to pay compensation for any feedback; or (3) to respond to any feedback.

We may, but have no obligation to, monitor, edit or remove feedback that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your feedback will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any feedback. You are solely responsible for any feedback you make and its accuracy. We take no responsibility and assume no liability for any feedback posted by you or any third-party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on or through the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 13 - PROHIBITED USES

You may access and use the Services for licensed purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to infringe upon or violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or injure any of our employees or any other person; (e) to transmit false or misleading information; (f) to knowingly send, receive, upload, download, use or re-use any material which does not comply with these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation; (h) to impersonate or attempt to impersonate Zneon, a Zneon employee, another user, or any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm Zneon, Shopify or users of the Services, or expose them to liability.

You further agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way to affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the Services; (e) use any robot, spider, scraping, data gathering and extraction tools, automated devices or processes, artificial intelligence tools (such as agnetic AI) or automated or manual means to access the Services; or (f) interfere with, circumvent or otherwise avoid the security or authorization features, robot exclusion header or other measures we employ to restart access to the Services. We reserve the right to suspend, disable or terminate your account at any time, without prior notice, if we determine that you have violated any portion of these Terms.

SECTION 14 - AGENTS

14.1 This section (“Agent Terms”) applies if you use, enable or otherwise cause an Agent to implement, access, use, or interact with any Service. “Agent” means any software or service that performs autonomous or semi-autonomous actions on behalf or at the instruction of any person or entity and that may run on a person’s behalf or using a person’s device, without direct supervision.

14.2 No Agent may access, use or interact with the Services unless, at all times, the Agent identifies itself and operates in strict accordance with the requirements of section 14.4 below. Further, no Agent may access, use or interact with the Services if we have requested that the Agent refrain from accessing, using or interacting with any service.

14.3 We may, including by technical measures, limit any Agent’s access, use and interaction with the Services and how it does so.

14.4 Agents must: (i) in every HTTP/HTTPS request, identify that the request is from an Agent and disclose the Agent’s name by including the following in the user-agent field string of the request: “Agent/[agent name]”; (ii) not conceal or otherwise obfuscate that any access, use or interaction is from an Agent, such as by (a) imitating human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures meant to distinguish computer from human use, (iii) truthfully respond to any question or instruction seeking to determine if interactions are from a human or a computer, (iv) not circumvent or otherwise avoid any measures meant to block, limit, modify or control whether and how Agents access, use or interact with the Services.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections will continue to apply after any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.

EXCEPT AS EXPRESSLY STATED BY ZNEON, THE SERVICES AND ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO CASE SHALL ZNEON, OUR PARTNERS, DIRECTORS, EXECUTIVES, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATE, BE LIABLE FOR ANY INJURY, LOSS,CLAIM OR ANY DIRECT, INDIRECT, INCIDENTAL,PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF SAVINGS, LOSS OF DATA, REPLACEMENT COST OR ANY SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDINGNEGLIGENCE), STRICTLIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANYPRODUCT PURCHASED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THESERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERROR OR OMISSION OF ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND SUFFERED AS A RESULT OF THE USE OF THE SERVICES ORANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THEIRPOSSIBILITY.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Zneon, Shopify and our affiliates, partners, executives, directors, employees, agents, contractors, licensors and service providers from any loss, damage, liability or claim, including attorney's fees, payable to any third party due to or arising from (1) your breach of these Terms of Service or the documents they incorporate by reference,(2) your violation of any law or the rights of a third party, or (3) your access and use of the Services.

We will notify you of any indemnifiable claim, provided that failure to promptly notify you will not relieve you of your obligations unless you suffer material damages. We may control the defense and resolution of such claim at your expense, including the choice of attorney, but we will not resolve any claim involving non-monetary obligations on your part without your consent (which will not be unreasonably withheld). You will cooperate in the defense of indemnity claims, including providing relevant documents.

SECTION 19 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT

You may not delegate, transfer or assign this agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be void. We may transfer, assign or delegate these Terms and our rights and obligations without your consent or notice to you.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Spain. You and Zneon agree to the jurisdiction of such courts.

SECTION 23 - HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services after the posting of any changes to these Terms of Service constitutes acceptance of such changes.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to ivakonegocios@gmail.com.

Our contact information is as follows:

• Trade name: Zneon

• Legal holder: Sergio Fernández Guerrero

• Tax ID: DNI 54908364G

• Postal address: Badalona, Barcelona, Spain

• Email: ivakonegocios@gmail.com